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Clearwater Police Department Launches New Survey Tool To Better Understand Community Concerns

The Clearwater Police Department is launching a new public survey tool to better understand local concerns, attitudes, and trust in their local police officers. The survey will appear to local residents on their mobile devices.
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CLEARWATER, Fla. – The Clearwater Police Department is launching a new public survey tool to better understand local concerns, attitudes, and trust in their local police officers. The survey will appear to local residents on their mobile devices.

The tool will enable the police department to more holistically understand local neighborhood safety issues and enhance their responsiveness to community priorities.

This is the latest effort by the department to engage with the community on issues that residents believe are important. Officers conduct frequent Park, Walk and Talk interactions with residents, attend community meetings and engage with those they serve on social media.

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“This is the time of year for new year’s resolutions,” said Police Chief Daniel Slaughter. “There is no better time than now to be resolute in our commitment to hearing feedback from our neighborhoods regarding our public safety efforts.”

“We are proud to partner with the city of Clearwater as it finds new ways to build trust and dialogue between the public and police officers,” said Eyal Feder, CEO, Zencity. “Blockwise will enable Clearwater to measure and understand local residents’ concerns and priorities block by block, enabling even better relationships between the police department and residents.”

Beginning today, the survey will gather responses from residents in English and Spanish. The survey will appear to residents through the use of digital ads in various locations such as news websites, social media platforms and other applications.  Based on responses, the survey will measure resident satisfaction regarding residents’ feeling of safety and trust in police while also identifying key concerns residents want Clearwater police officers to address.

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The launch of the new public safety survey is in partnership with Zencity, a global technology company redefining community engagement to build better local governments based on the voices of their residents. Zencity works with hundreds of municipalities across the U.S., including Chicago, Phoenix, Seattle and San Diego.

In under five minutes, Clearwater residents can help the department and city leaders know how they feel. Questions asked include:

  • When it comes to the threat of crime, how safe do you feel in your neighborhood?
  • To what extent do you agree or disagree with the following statement? In general, the police in my area
  • Treat everyone fairly regardless of who they are.
  • Provide the same quality of service to all individuals.
  • Would treat you with respect if you had contact with them for any reason.
  • Treat local residents with respect.
  • Are approachable.
  • Listen to and take into account the concerns of local residents.
  • How willing would you be to contact the Clearwater Police Department if you were a victim of crime or were worried about something?
  • How much access to information does the Clearwater Police Department make available to the public about crime and arrest patterns in the community?
  • What is the No. 1 issue or problem on your block or in your neighborhood that you would like the police to deal with? Please be specific.

In keeping with the department’s commitment to transparency and accountability, the survey results will be shared with the public quarterly as they become available.

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