I write on behalf of the Office of the Attorney General of New York (“OAG”) regarding misleading information that may be presented to your users through Google Maps, and ask for your assistance in rectifying this troubling situation.

NY Attorney General Calls On Google To Scrub Crisis Pregnancy Centers From Search Results

New York Attorney General Letitia James today called on Google to correct search results that direct individuals seeking abortions to “dangerous and misleading anti-abortion clinics” in New York.

“A search through Google Maps seeking ‘abortion’ and a location will provide a local listing of both those health care providers who offer abortion services and organizations that do not provide abortion care,” Darsana Srinivasan, NY Chief, Health Care Bureau wrote.

James claimed that Google had been previously informed about inclusion of crisis pregnancy centers and demanded the company address what she called “misinformation” in a Wednesday release.

“Indeed, those latter organizations known as ‘crisis pregnancy centers’ (CPCs) are not health care providers and will not provide abortion counseling or abortion referrals,” the letter from Srinivasan said. “CPCs exist solely to intercept and dissuade pregnant people from making fully informed decisions about their healthcare such as the choice to obtain an abortion.”

“New Yorkers, and others traveling to the state, should trust that Google Maps will provide accurate information and direct them to real and safe care,” James said. “My office will do whatever is necessary to work with Google to make these changes and ensure that people can locate the reproductive health care facilities that they need.”

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